At Isak Fashion, we strive to provide high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, our return and exchange policy is outlined below.

Eligibility for Returns & Exchanges

We accept returns and exchanges under the following conditions:

The request is made within 3 days of receiving the product.

The item is unused, unworn, unwashed, and in its original packaging with all tags attached.

  • Products on sale, clearance, or customized orders are not eligible for returns or exchanges.

How to Initiate a Return or Exchange

  • Email us at Contact@isakfashion.in with your order number, reason for return/exchange, and product images (if applicable).
  • Once approved, we will share the return shipping details.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Refunds will be processed within 7-10 business days after we receive the item.

 

Refund Policy

  • Refunds are issued to the original payment method.
  • Shipping charges are non-refundable.
  • If opting for an exchange, the new product will be dispatched after receiving and inspecting the returned item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery with images, and we will arrange a free replacement or refund.

Non-Returnable Items

  • Customized or personalized products.
  • Sale or discounted items.
  • Innerwear, accessories, and beauty products for hygiene reasons.

Our Promise

A Hassel Free Shopping